Post Sales activities can help the organizations in providing quality service to their existing customers and generate
revenues from them as well as obtain repeat orders.

After the sale has been made teamWork facilitates in managing the following activities and increase
customer satisfaction and confidence -

• Task allocation to support team
• Complete history of customer interactions
• Monitoring parameters such as call turn around time.
• Measure Customer Satisfaction
• Escalation of issues
• Warranty management
• Service Invoicing
• Maintenance of customer log
• Sales Reports Generation
• Live chat support